Career overview

Quality Control Systems Managers

O*NET-SOC 11-3051.01

Median pay / yr$121,440

OutlookBelow Average

Plan, direct, or coordinate quality assurance programs. Formulate quality control policies and control quality of laboratory and production efforts.

What it takes

The skills, knowledge, and credentials employers look for in Quality Control Systems Managers.

Judgment and Decision MakingConsidering the relative costs and benefits of potential actions to choose the most appropriate one.
Quality Control AnalysisConducting tests and inspections of products, services, or processes to evaluate quality or performance.
Reading ComprehensionUnderstanding written sentences and paragraphs in work-related documents.
Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
MonitoringMonitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Production and ProcessingKnowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
Education and TrainingKnowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
English LanguageKnowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.
ChemistryKnowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.
Customer and Personal ServiceKnowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.