Career overview

Food Service Managers

O*NET-SOC 11-9051.00

Median pay / yr$65,310
OutlookRapid Growth

Plan, direct, or coordinate activities of an organization or department that serves food and beverages.

What it takes

The skills, knowledge, and credentials employers look for in Food Service Managers.

Skills employers look for

  • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • CoordinationAdjusting actions in relation to others' actions.
  • Management of Personnel ResourcesMotivating, developing, and directing people as they work, identifying the best people for the job.
  • MonitoringMonitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
  • SpeakingTalking to others to convey information effectively.

Knowledge areas

  • Customer and Personal ServiceKnowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Administration and ManagementKnowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • Food ProductionKnowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
  • English LanguageKnowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.
  • Personnel and Human ResourcesKnowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
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