Career overview

Funeral Home Managers

O*NET-SOC 11-9171.00

Median pay / yr$76,830
OutlookAverage

Plan, direct, or coordinate the services or resources of funeral homes. Includes activities such as determining prices for services or merchandise and managing the facilities of funeral homes.

What it takes

The skills, knowledge, and credentials employers look for in Funeral Home Managers.

Skills employers look for

  • Service OrientationActively looking for ways to help people.
  • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Social PerceptivenessBeing aware of others' reactions and understanding why they react as they do.
  • Reading ComprehensionUnderstanding written sentences and paragraphs in work-related documents.
  • Time ManagementManaging one's own time and the time of others.

Knowledge areas

  • Customer and Personal ServiceKnowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Administration and ManagementKnowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • English LanguageKnowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.
  • AdministrativeKnowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
  • Economics and AccountingKnowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.
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