Career overview

Computer Network Support Specialists

O*NET-SOC 15-1231.00

Median pay / yr$73,340

OutlookBelow Average

Analyze, test, troubleshoot, and evaluate existing network systems, such as local area networks (LAN), wide area networks (WAN), cloud networks, servers, and other data communications networks. Perform network maintenance to ensure networks operate correctly with minimal interruption.

What it takes

The skills, knowledge, and credentials employers look for in Computer Network Support Specialists.

Skills employers look for

Critical ThinkingUsing logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Judgment and Decision MakingConsidering the relative costs and benefits of potential actions to choose the most appropriate one.
Reading ComprehensionUnderstanding written sentences and paragraphs in work-related documents.
Active LearningUnderstanding the implications of new information for both current and future problem-solving and decision-making.

Knowledge areas

Computers and ElectronicsKnowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
TelecommunicationsKnowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
Customer and Personal ServiceKnowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Engineering and TechnologyKnowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
English LanguageKnowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.