Career overview

Arbitrators, Mediators, and Conciliators

O*NET-SOC 23-1022.00

Median pay / yr$67,710
OutlookAverage

Facilitate negotiation and conflict resolution through dialogue. Resolve conflicts outside of the court system by mutual consent of parties involved.

What it takes

The skills, knowledge, and credentials employers look for in Arbitrators, Mediators, and Conciliators.

Skills employers look for

  • NegotiationBringing others together and trying to reconcile differences.
  • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • WritingCommunicating effectively in writing as appropriate for the needs of the audience.
  • Reading ComprehensionUnderstanding written sentences and paragraphs in work-related documents.
  • SpeakingTalking to others to convey information effectively.

Knowledge areas

  • English LanguageKnowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.
  • Law and GovernmentKnowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
  • Personnel and Human ResourcesKnowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
  • Administration and ManagementKnowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
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