Career overview

First-Line Supervisors of Food Preparation and Serving Workers

O*NET-SOC 35-1012.00

Median pay / yr$42,010

OutlookRapid Growth; Numerous Job Openings

Directly supervise and coordinate activities of workers engaged in preparing and serving food.

What it takes

The skills, knowledge, and credentials employers look for in First-Line Supervisors of Food Preparation and Serving Workers.

Management of Personnel ResourcesMotivating, developing, and directing people as they work, identifying the best people for the job.
CoordinationAdjusting actions in relation to others' actions.
MonitoringMonitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
SpeakingTalking to others to convey information effectively.
Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Customer and Personal ServiceKnowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Administration and ManagementKnowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
English LanguageKnowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.
Food ProductionKnowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
Production and ProcessingKnowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.