Career overview
Morticians, Undertakers, and Funeral Arrangers
O*NET-SOC 39-4031.00
Median pay / yr$49,800
OutlookAverage
Perform various tasks to arrange and direct individual funeral services, such as coordinating transportation of body to mortuary, interviewing family or other authorized person to arrange details, selecting pallbearers, aiding with the selection of officials for religious rites, and providing transportation for mourners.
What it takes
The skills, knowledge, and credentials employers look for in Morticians, Undertakers, and Funeral Arrangers.
Skills employers look for
- Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Social PerceptivenessBeing aware of others' reactions and understanding why they react as they do.
- Service OrientationActively looking for ways to help people.
- CoordinationAdjusting actions in relation to others' actions.
- SpeakingTalking to others to convey information effectively.
Knowledge areas
- Customer and Personal ServiceKnowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- English LanguageKnowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.
- AdministrativeKnowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
- Administration and ManagementKnowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
- PsychologyKnowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
Certifications that help you get hired
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