Career overview
Eligibility Interviewers, Government Programs
O*NET-SOC 43-4061.00
Median pay / yr$51,500
OutlookBelow Average
Determine eligibility of persons applying to receive assistance from government programs and agency resources, such as welfare, unemployment benefits, social security, and public housing.
What it takes
The skills, knowledge, and credentials employers look for in Eligibility Interviewers, Government Programs.
Skills employers look for
- SpeakingTalking to others to convey information effectively.
- Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Reading ComprehensionUnderstanding written sentences and paragraphs in work-related documents.
- Social PerceptivenessBeing aware of others' reactions and understanding why they react as they do.
- WritingCommunicating effectively in writing as appropriate for the needs of the audience.
Knowledge areas
- Customer and Personal ServiceKnowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- English LanguageKnowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.
- Administration and ManagementKnowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
- AdministrativeKnowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
- Personnel and Human ResourcesKnowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
Certifications that help you get hired
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