Career overview
Loan Interviewers and Clerks
O*NET-SOC 43-4131.00
Median pay / yr$48,950
OutlookBelow Average
Interview loan applicants to elicit information; investigate applicants' backgrounds and verify references; prepare loan request papers; and forward findings, reports, and documents to appraisal department. Review loan papers to ensure completeness, and complete transactions between loan establishment, borrowers, and sellers upon approval of loan.
What it takes
The skills, knowledge, and credentials employers look for in Loan Interviewers and Clerks.
Skills employers look for
- Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- SpeakingTalking to others to convey information effectively.
- Reading ComprehensionUnderstanding written sentences and paragraphs in work-related documents.
- Critical ThinkingUsing logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
- WritingCommunicating effectively in writing as appropriate for the needs of the audience.
Knowledge areas
- Customer and Personal ServiceKnowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- English LanguageKnowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.
- AdministrativeKnowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
- Computers and ElectronicsKnowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
- Law and GovernmentKnowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
Certifications that help you get hired
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