Career overview

First-Line Supervisors of Mechanics, Installers, and Repairers

O*NET-SOC 49-1011.00

Median pay / yr$78,300

OutlookAverage

Directly supervise and coordinate the activities of mechanics, installers, and repairers. May also advise customers on recommended services. Excludes team or work leaders.

What it takes

The skills, knowledge, and credentials employers look for in First-Line Supervisors of Mechanics, Installers, and Repairers.

Skills employers look for

MonitoringMonitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Management of Personnel ResourcesMotivating, developing, and directing people as they work, identifying the best people for the job.
CoordinationAdjusting actions in relation to others' actions.
Critical ThinkingUsing logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Judgment and Decision MakingConsidering the relative costs and benefits of potential actions to choose the most appropriate one.

Knowledge areas

Administration and ManagementKnowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
MechanicalKnowledge of machines and tools, including their designs, uses, repair, and maintenance.
Customer and Personal ServiceKnowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
AdministrativeKnowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
English LanguageKnowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.